Avoca hits $1B valuation selling AI voice agents to plumbers and HVAC shops

Avoca, a startup building AI agents for home-services businesses, has crossed a $1 billion valuation after raising more than $125 million across seed, Series A and Series B rounds. The Series A was led by Kleiner Perkins; the Series B was led by Meritech and General Catalyst.

The company's agents handle voice calls, chat, email and SMS across the customer journey for HVAC, plumbing, roofing, automotive and moving operators — answering inbound calls, booking jobs, running outbound campaigns and coaching customer-service reps. Avoca traces its origins to a three-month sprint in 2023 building a product for a Texas air-conditioning company, Rescue Air, which then helped land its first customers.

Co-founders Tyson Chen and Apurva Shrivastava have grown the company to more than 800 customers, and Avoca says it is on track to book $1 billion in jobs this year.

Why it matters

The trades are exactly the kind of high-volume, phone-driven business where a missed call is a lost job — and where AI voice agents have a clear, measurable payoff. Avoca's rise shows the agent boom moving past software demos into the unglamorous service economy, and its Texas roots underline how much of that demand sits outside the coastal tech bubble.

Avoca helps operators across HVAC, plumbing, automotive, moving and other service industries capture every lead and convert more demand.— Avoca, company statement